| |
"Dear Bernie,
Carol and I want to let you know how delighted we are with our newly renovated
kitchen and dining room. It was truly a great experience to work with a
thoroughly professional organization throughout the entire process.
Clive Morgan’s creative and practical design efforts have resulted in a kitchen
which is better than we could have hoped for. His attention to detail and
creative (and practical) suggestions are greatly appreciated.
Your excellent tearout/install team, led by Jim Coons turned what we feared
might be a nightmare into a reasonably happy experience. After hearing the
terrible experience which some of our friends encountered with similar
projects, we were dreading the prospect of having our living disrupted for an
interminable period. Our actual experience was just the opposite. The job was
done quickly, neatly and with the least possible disturbance to our lives.
We would particularly like the commend the work of Brian Petitjean. Brian’s
skill, professionalism and attention to detail were greatly appreciated.
We are just as happy with the product as the work. The combination of Decora
and Diamond cabinetry and the beautiful finishes and detailing have drawn raves
from our family and friends.
Please feel free to use us as references. We would be happy to talk to any
future prospects you might have, and indeed be proud to show off our dream
kitchen."
Sincerely,
Mike & Carol Thill
Dayton, OH
"Bernie,
I wanted to write to you regarding my bathroom remodel. In April this year my
wife and I hired a company out of Cincinnati to remodel our bathroom. And as
you know this company did do some work but left us with a gutted bathroom and
our money. My wife and I were shocked and stunned that something like this
could happen to us. We were left feeling hopeless and not wanting to trust any
contractor again. That was until we met Clive and you at your store in
Centerville. Clive was an absolute professional. Clive made Lisa and I feel
extremely comfortable. After being taken by another company, I was very uneasy
about hiring anyone to finish my bathroom. You and Clive changed all that. With
hiring your company, you and Clive said to us in the start, that your company
was going to “Make it right”. You sure did! All your subs were a real pleasure
to have in our house. They were clean, well mannered and knowledgeable in their
trade.
I can’t express enough the gratitude I have that we hired your company. Not
only did I find an honest and reputable contractor, I feel that Lisa and I have
found new friends. Bernie, thanks again for making a disaster turn into a dream
come true!"
Sincerely,
Donald P. Herres
Centerville, OH
"Dear Bernie,
I have never formally met you, but I wanted to take a minute and tell you about
Aaron Mauk.
As you may have guessed, Knapke Cabinets recently completed all of the
cabinetry work in our new home. Aaron was our designer, and I have to say that
I could not have been more pleased. Aaron's creativity and designs gave me a
gorgeous home. He was easy to work with, made the process painless and all the
while provided a level of customer service that was second to none. I am the
first to admit that I was probably not the easiest customer to satisfy when it
came to "wanting something different at a lower price". Aaron not only provided
different at an affordable price, but did it beautifully. My kitchen is the
envy of all my family and friends (exactly the position a girl wants to be
in!). He continually worked with my husband and I on more affordable solutions,
and I know he went above and beyond to help provide the home we were looking
for.
So, Aaron, thank you very much for your creativity, customer service and hard
work. "
Kind Regards
Jill Broering
Troy, OH
"Dear Bernie,
I wanted to let you know how very impressed I was and still am with your office
in Centerville . I stopped in there because I happened to live nearby, not
really expecting your company to be able to do any work in our price range. The
show room is very impressive.
I spoke with Adam, who from the first visit, listened very well to everything I
said I was looking for in updating our kitchen. The measuring and suggestions
by Clive and the design that Adam put together for us were all done in a
professional and friendly manner. Not only did we get the kitchen done, but
were able to update both bathrooms and stay within our budget.
Kent and Gary showed up everyday on time and worked hard. Except for Darryl,
who came in twice to help, and the electricians and plumbers, those two
completely tore out our kitchen and had it and the baths put back together in
just over 3 weeks. We were amazed. The rooms all look absolutely fantastic.
Both men are very skilled at their craft and were a pleasure to have in my
house.
I would highly recommend your company to anyone who asks and we will call you
again for any future jobs.
Thanks again!"
Very sincerely
Beth Richards
"Dear Knapke Associates,
I have enclosed a check for the balance on our account.
I would also like to take just a minute to thank you all for my beautiful
kitchen. I am so proud of my new kitchen; I can’t believe it is actually mine.
We first heard about your kitchen store on TV. My daughter and I drove to
Dayton one Saturday and when we walked into the store we were greeted by a very
nice young man by the name of Ty and right there in the very front of the store
was my new kitchen.
My husband said I could get a new kitchen provided he sold an antique car that
he had on the market, when that car sold he gave me the money and I became
really serious about this kitchen. My daughter and I returned to your store and
asked to see TY, but we were told by an associate that Ty was out at that time.
She said she would be glad to help us, and we made an appointment for her to
come to our house for measuring.
When she came out and measured, she took pictures and made some sketches noting
the different things that I wanted to do. She was great. She contacted us later
to say the computerized sketches were ready for viewing. We made an
appointment, went over everything, made some changes and picked out some things
that we wanted. I went over the drawings and wanted to make a few changes,
added a bread drawer and silverware drawer.
The day finally arrived for the installation to begin, and Jim arrived to
install the cabinets. Jim is so personable and really, really good at his job.
I called a few other times and talked with Ty and Clive, and then finally I
talked with LeAnne about my bread drawer. Everyone that I dealt with has been
absolutely wonderful.
I know this is a lengthy letter, but I just wanted to let you all know how
happy I am with my kitchen and to tell you that if anyone I know talks about a
new kitchen, I will recommend you to the highest degree. With all the changes
that were taking place in your organization, and the changes that I made to my
kitchen, you were all just great.
Thanks again."
Very sincerely
Sylvia Williams
"Mr. Knapke,
Thank you for our dream kitchen! Aaron Mauk’s exceptional talent and vision
transformed our cramped dated kitchen into a center piece of our home. I love
it when our guest say, “it looks just like a Homearama house.” Your service and
products far exceeded our expectations and earned you lifetime referrals from
us!"
Rhonda Chambal
"Our kitchen remodel was completed on February 9, 2006 and we are very well
pleased with the result.
During the remodel, Craig Oliver and Brian Petitjean from Versailles and Chris
Chismire from the Centerville Office did the work in remodeling the
kitchen. The quality of the work done by these men is outstanding and we
receive nothing but complements from those who have seen the new kitchen.
The remodel process started in late October 2005, when we met with Linda Gray
(Centerville Office) and decided on the cabinets and layout. We very much
appreciated the computer renderings of our
future new kitchen. This enabled us to visualize what it would look like
before the remodel was started. Now that the remodel is complete, we are
extremely pleased with the result. We wish the rest of our house looked
as nice as our kitchen.
We enjoyed having Craig, Brian and Chris come into our house and do work during
this remodel. Not only were these men skillful but they were pleasant to
work with. Your are very fortunate to have men like this working for your
company.
We thank you for making our house look better with the new kitchen and we
appreciate your attention to detail and quality in the installation process."
Bill & Carol McFadden
Beavercreek, OH
"We just love our newly remodeled kitchen! We would like to encourage anyone
thinking about this type of project to call Knapke Cabinets, Inc. Our home is
15 years old and the kitchen needed updated. The staff at Knapke Cabinets, Inc
is without compare. Their beautiful new showroom in Troy, Ohio gave us a visual
to start our work. We found their designer, Aaron Mauk, to be creative,
flexible, and helpful. He listened carefully and assisted us in planning
every detail of the work. We found Aaron to be readily available to
answer our questions and make suggestions. He also helped us with paint
colors, granite stone selections and decorating resources. The communication
was so complete, there was always someone friendly who knew you and could help
you. After our planning and order was processed, we found the excellent
customer service continued. Our project began in a timely fashion and the
installers were friendly, efficient and capable. They were able to
trouble-shoot and add dimension to our project. The personal touch and
customer service we received from Aaron and all those involved with our
project will keep us calling Knapke Cabinets in the future. We highly
recommend Knapke Cabinets to everyone we know."
Bob and Nancy Dean
Greenville, OH
"I have nothing but praise for Bernie and his staff at Knapke Custom Cabinetry.
They have designed and built a beautiful new bar with bar stools for our
restaurant and counter work area. They are continuously complimented on by our
customers. I guarantee, no one spends more time designing their cabinets and
making sure they meet the exact need of the customer. The craftsmanship is
everything and more than I ever expected. I must say, working with Knapke
Custom Cabinetry was an excellent experience and I highly recommend them to
everyone."
Jeff Cotner
Golf Professional and General Manager
Stillwater Valley Golf Club
"When we remodeled and added on to our kitchen, family room and bathroom, we
never questioned who would do our cabinets and woodwork. With their history of
high quality and excellent workmanship, we knew we'd choose Knapke Custom
Cabinetry, and we are extremely pleased with the end result. The cabinets and
coutertops far exceed our expectations and are absolutely beautiful! Also, they
did a wonderful job of blending in the custom woodwork with the rest of our
historic home. We would recommend Knapke's to anyone looking to build or
remodel."
Donna Stachler
Versailles, Ohio
"Doug and I can’t begin to thank you enough for the beautiful job you did for
us at our new home. Everything is exactly what we envisioned and we are so
grateful to have stumbled onto Knapke. The best compliment in business is to be
referred to others, and we’ve already done that several times.
We’ve expressed it before, but your Designer, Aaron Mauk is a gem! His
creativity and attention to detail is amazing and it was a pleasure to work
with him. Please express our gratitude for getting us out of a bind. We were
truly panic stricken until we walked thru your doors and met Aaron for the
first time. As soon as we left our first meeting with him, we felt a huge sense
of relief.
We wish you continued success and God’s richest blessings."
Melanie & Doug Henness
|